Common Washing Machine Problems And How To Solve Them

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  • Common Washing Machine Problems And How To Solve Them
  • By Admin
  • 07th Aug 2022

Common Washing Machine Problems And How To Solve Them

The designs and features of washing machines vary greatly, but there are some issues that tend to occur frequently, and some that don't occur as frequently, that are common to all of them. Let's have a look at some of these problems that we have tried to address in the past, and let's take a closer look at each one one by one.

The washer won't drain

One of the most common problems we encounter is a washing machine that does not drain.

Some of the reasons that can contribute to it:

  • A small item of clothing or residue of dirt has blocked the drain hose or pump.
  • There is a malfunction with the washer, and the drain/spin cycle is not engaging properly. Depending on your product manual or manufacturer, you may see an error code.
  • Damaged drain pump (the washer may make an unpleasant noise and/or leak if this is the case).


Resetting your washing machine:

  • Perform a general reset of the machine first. Restart the machine after it has been turned off for one minute at the power point.
  • If nothing changes, you can try a Master Reset. It is often used successfully by appliance technicians to reset all of the onboard componentry. During the time of 12 seconds, open and close the washing machine door six times. Run the rinse/spin cycle without clothing to see if your problems have been resolved. If it drains, the problem is solved! Otherwise, let's get started on removing the blockage.

Cleaning out the drain line:

  • The machine should be turned off at the power point. It is always a good idea to do this before moving or adjusting a machine.
  • Make sure the drain pipe  is not kinked or bent. It may be affecting the washer's draining and causing the error.
  • The drain pipe should now be removed from the back of the machine. It is usually attached with a couple of simple screws. Accessing the pipe entry point may require pulling the washer from its place.
  • Use water to force the blockage out of the drain pipe. The connection can be made using an outdoor pipe. A plumbing snake, stick, or long object can also be used to push out the blockage or item.
Run the hottest water on your machine without clothing if you aren't able to easily remove the drain pipe. This may loosen up the blockage and push it out. After the washer drain pipe has been steadily running for a few minutes, reattach it to the machine. It's important to make sure your machine drains efficiently by ensuring the pipe ends are not kinked or bent and not more than 12 cm from the drain hole.

Washer door won't open

Front loaders are most likely to have this problem, since top loaders don't need to lock their doors.

This could be due to a number of factors:

  • A jammed locking mechanism may have been caused by clothing.
  • The washer's sensor may be malfunctioning.
  • It is possible that the washing machine is not draining properly, leaving the door locked and water in the drum.


  • If you suspect a digital problem, try a reset. Turn off the washing machine at the power point for at least 60 seconds, and then turn it back on. Hopefully, the master reset will restart the wash programs.
  • If you suspect your clothes are jamming the lock, run another short cycle in the washer. Hopefully this will unjam the lock and get the clothes moving. Although your clothes will be washed twice, it saves you from having to call a technician!
  • When the machine does not drain, you may need to check the drainage pipe for blockage. Wash cycles can also be affected by kinked drain hoses.
  • When all else fails, contact the repair expert  - they can provide you with advice, and if your machine is still under warranty, arrange for a professional repairer to come by.

Smelly washing machine:

Over time, washing machines become dirty and smelly. Those same unpleasant smells are then transferred to our clothes, so we end up having to wash them repeatedly.
While the washing machine is empty, run a cycle to allow water and cleaning solution to flow through all the gaps and corners. You can also use a Hot Cycle as an alternative to a dedicated Drum Clean cycle in most modern machines.


How to clean your washing machine:

Both front-loaders and top-loaders can be cleaned with this method. Here are the supplies you'll need:
  • Vinegar, 2 cups
  • Baking soda (bicarb) - 1/4 cup
  • 1/4 cup of water
  • Make sure that any residual scum or dirt around the washer opening is scrubbed away before continuing.
  • Combine the water and baking soda in a small container. Put this in your washing machine's detergent compartment.
  • The vinegar should be poured directly into the drum of the washing machine.
  • Select the hottest setting on your washer and begin the cycle. When vinegar and baking soda are combined, dirt and mineral build-up will be removed and your washer will smell fresher.
Tip: Maintain your machine's performance by cleaning it every 1-2 months.

Washing machine keeps jumping:

If you've ever put on a load of laundry and come back later to find that the machine somehow danced across your clothes, then you know how annoying it is. It's very likely that your washer is out of balance. The centrifugal force of a washing machine removes water from your clothes by spinning them at high speeds. In the case of a washer with one leg that's shorter than the other, the machine will move around a lot.  The noise is dangerous, and the machine is probably damaged every time it happens.


Make sure that the machine is on level. It is important to make sure that all the feet are on a flat surface. To check this, use a spirit level and adjust the legs as necessary. Rearranging your clothes in the washer can make a big difference. If possible, pause the cycle and spread the clothes evenly through the drum, so that there isn't one heavy clump being spun around. Consider contacting a repair expert or purchasing a new machine if the problem persists.